Solfrid Surland, 63, spent eight years delivering food by bicycle for Foodora in Oslo, and tells Aftenposten she loved the work before conditions began to change. In an interview with the Norwegian newspaper, she says the company's business model exploits the people who ride for it.
According to Aftenposten, Surland describes a routine that started early: she would wake aboard her sailboat moored near Hovedøya in Oslo, practise yoga, and pack several small portions of food for the day. Each portion was half a slice of bread, prepared so she could eat while on the move.
The account places her among the longer-serving riders in Norway's food delivery sector, where couriers are typically engaged on flexible terms rather than fixed employment. Aftenposten frames her eight years with Foodora as the backdrop to her criticism, presenting her experience as a contrast between how the job once felt and how she says it later became.
Surland's remarks focus on the structure of the business rather than a single incident. She argues, per Aftenposten, that the model is built on drawing value from couriers, a claim the newspaper attributes to her and does not itself substantiate in the published summary.
Foodora has not responded to her comments in the material available.
Watch for Foodora's reply to Surland's criticism and for any wider debate in Norway over the terms on which delivery couriers work.
