Apple plans to release a software update next week that addresses a rebooting problem affecting the iPhone 18 Pro and iPhone 18 Pro Max, according to 9to5Mac. The company confirmed the timing of the fix, the outlet reported on Thursday.
The issue has been described across several outlets as tied to Face ID. AppleInsider reported on supplemental image data used in Face ID authentication on the iPhone 18 Pro, while ExtremeTech called the behavior a "bizarre" reboot problem for users of both Pro models. Apple World Today reported that Apple issued a response to what it termed a "panic-full" crash affecting the two devices. MacRumors reported that an iOS 27 update is likely to resolve the Face ID issues.
The reports point to the same underlying fault: a crash that forces the phones to restart, connected to the Face ID authentication process. Apple has not been described in the coverage as offering a technical explanation beyond confirming that a fix is in progress.
The timing matters because the iPhone 18 Pro and Pro Max are Apple's current flagship handsets, and a restart bug tied to a core authentication feature affects everyday use rather than an edge case. The company's stated plan is to deliver the remedy through a software update rather than a hardware change, per 9to5Mac.
What to watch next: whether the update arrives on the schedule Apple gave and whether users report the reboots stopping after installing it.
